Terms & Conditions

This is a starting template, not legal advice. Have it reviewed by a lawyer before relying on it, and adjust the specifics (deposit amount, cancellation window, service area) to match how you actually operate.

Quotes & bookings

Submitting the "Request a Quote" form is an inquiry, not a confirmed booking. A booking is only confirmed once we've agreed on the date, style, and price by email, and your deposit has been received.

Deposit & payment

• A deposit is required to reserve your date. [Specify amount or percentage.]
• The remaining balance is due [specify: e.g., 7 days before your event].
• Deposits are non-refundable but may be transferable to a new date, subject to availability. [Adjust to your actual policy.]

Delivery, setup & pickup

Delivery, professional installation, and pickup are included in your rental as described at the time of booking. You're responsible for ensuring your venue allows access for setup and pickup at the agreed times, and for any venue-specific requirements (insurance certificates, loading restrictions, etc.).

Care & damage

The wallflower and any related decor remain the property of Keita Fleur Events for the duration of the rental. You agree to take reasonable care of the installation during your event. Damage beyond normal wear may be deducted from your deposit or billed separately. [Specify any damage fee schedule.]

Cancellations

[Specify your cancellation policy — for example, the notice period required for a full or partial refund of any balance paid, and what happens to the deposit.]

Service area

We currently serve [Your City] and surrounding areas. Events outside this area may incur a travel fee, confirmed with your quote.

Liability

Keita Fleur Events is not liable for delays or issues caused by circumstances outside our reasonable control (severe weather, venue access issues, etc.). We carry [specify insurance, if applicable] for our own equipment and installation work.

Changes to these terms

We may update these terms from time to time; the date at the top of this page reflects the latest revision.

Contact

Questions about these terms can be sent to eedwardian@yahoo.com.